Email support has emerged as the clear choice for fair, prompt, and accurate response to customers needs from throughout the many countries and time zones of the world.

Email us at support@softtruck.com

We are located in the eastern USA near Tampa, Florida.

Email requests are usually responded to within minutes or hours during our business day.

Phone USA (01) 813 641 1017 Support is usually available during business hours (8am – 5:30 pm) E.S.T. (GMT -5)

Find answers

If you have questions you may find the answers by watching the CargoWiz demonstration videos.

Visit Us On YouTube

Download the User Manual

If you have entered your own cargo/container data we can duplicate what you are seeing exactly if you email support@softtruck.com a copy of the file “CargoEtc.mdb”, normally located in:
(Win 10 and Win 11)
“C:Users>your user name>AppDataRoaming>CargoWiz>CargoEtc.mdb”

In older operating systems enter %appdata% in the search box which should lead you, for example, to This PC>Local Disk (C:) > Users > Your User name >Appdata > CargoWiz > CargoEtc.mdb

Email support has emerged as the clear choice for fair, prompt, and accurate response to customers needs from throughout the many countries and time zones of the world.

We are located in the eastern USA near Tampa, Florida.

Email requests are usually responded to within minutes or hours during our business day.

Phone USA (01) 813 641 1017 Support is usually available during business hours (8am – 5:30 pm) E.S.T. (GMT -5)

Find answers

If you have questions you may find the answers by watching the CargoWiz demonstration videos.

If you have entered your own cargo/container data we can duplicate what you are seeing exactly if you email support@softtruck.com a copy of the file “CargoEtc.mdb”, normally located in:
(Win 10 and Win 11)
“C:Users>your user name>AppDataRoaming>CargoWiz>CargoEtc.mdb”

Navigate

Questions?

Email support has emerged as the clear choice for fair, prompt, and accurate response to customers needs from throughout the many countries and time zones of the world.

We are located in the eastern USA near Tampa, Florida.

Email requests are usually responded to within minutes or hours during our business day.

Phone USA (01) 813 641 1017 Support is usually available during business hours (8am – 5:30 pm) E.S.T. (GMT -5)

Find answers

If you have questions you may find the answers by watching the CargoWiz demonstration videos.

If you have entered your own cargo/container data we can duplicate what you are seeing exactly if you email support@softtruck.com a copy of the file “CargoEtc.mdb”, normally located in:(Win 10 and Win 11)“C:Users>your user name>AppDataRoaming>CargoWiz>CargoEtc.mdb”

Navigate

Questions?

If you have entered your own cargo/container data we can duplicate what you are seeing exactly if you email support@softtruck.com a copy of the file “CargoEtc.mdb”, normally located in:
(Win 10 and Win 11)
“C:Users>your user name>AppDataRoaming>CargoWiz>CargoEtc.mdb”